Zapier Integration

Connect Vidori to your favorite tools and automate workflows using Zapier. Trigger actions in external apps when events happen in your platform, or sync data between Vidori and your existing business tools.

Overview

Vidori integrates with Zapier to connect your streaming platform to 5,000+ apps. When important events occur—new signups, subscription changes, content uploads—Zapier can automatically trigger actions in your other tools.

Marketing Automation

Send welcome emails, drip campaigns, and re-engagement messages based on user activity.

CRM Sync

Keep your CRM updated with new subscribers, plan changes, and engagement data.

Team Notifications

Alert your team in Slack, Teams, or email when important events occur.

Analytics & BI

Push events to your data warehouse, analytics tools, or dashboards.

Available Triggers

The following events can trigger Zapier automations:

User & Account Events

Event	Description	Data Included
New User Signup	New user registered	Email, name, signup source
Email Verified	User verified their email	Email, verification timestamp
User Signed In	User logged in	Email, device, location
Account Deleted	User deleted their account	Email, deletion reason

Subscription Events

Event	Description	Data Included
Subscription Created	New paid subscription started	Tier, price, billing period
Subscription Upgraded	User upgraded their plan	Previous tier, new tier
Subscription Downgraded	User downgraded their plan	Previous tier, new tier
Subscription Cancelled	Subscription cancelled	Tier, cancellation reason
Payment Failed	Payment attempt failed	Tier, failure reason

Content Events

Event	Description	Data Included
Video Uploaded	Video upload started	Title, duration, uploader
Video Processing Complete	Video transcoding finished	Title, status, quality levels
Video Published	Video made public	Title, URL, publish time

Engagement Events

Event	Description	Data Included
Video Watched	Video watched (30+ seconds)	Video ID, user, watch duration
View Milestone Reached	Platform reached view milestone	Milestone (100, 1000, etc.)

Connecting to Zapier

Step 1: Create a Zapier Account

If you don’t have one, sign up for Zapier (free tier available).

Step 2: Find the Vidori App

In Zapier, click Create Zap
Search for Vidori in the app directory
Select Vidori as your trigger app
Choose your Zapier account to connect

Step 3: Connect Your Vidori Account

Click Sign in to Vidori
Log in with your Vidori admin credentials
Authorize Zapier to access your Vidori account
Select which events you want to trigger this Zap

Step 4: Choose a Trigger Event

Select which Vidori event should start your automation:

Category	Available Triggers
Users	New Signup, Email Verified, Account Deleted
Subscriptions	Created, Upgraded, Downgraded, Cancelled, Payment Failed
Content	Video Uploaded, Processing Complete, Published
Engagement	Video Watched, Milestone Reached

Step 5: Add an Action

Click + to add an action step
Search for the app you want to connect (e.g., Mailchimp, Slack, HubSpot)
Choose the action to perform
Map Vidori event data to the action fields
Test your Zap
Turn it on

Popular Automation Recipes

Welcome Email Sequence

Trigger an email sequence when a new user signs up:

Trigger: New User Signup Actions:

Add subscriber to Mailchimp/ConvertKit
Start welcome email sequence
Create contact in CRM

Vidori (New Signup) → Mailchimp (Add Subscriber) → HubSpot (Create Contact)

Subscription Upgrade Notification

Alert your team when a customer upgrades:

Trigger: Subscription Upgraded Actions:

Send Slack message to #sales channel
Update CRM deal stage
Send thank-you email

Vidori (Upgrade) → Slack (Post Message) → Salesforce (Update Opportunity)

Churn Prevention

Take action when a subscription is cancelled:

Trigger: Subscription Cancelled Actions:

Send exit survey email
Create task for retention team
Add to re-engagement campaign

Vidori (Cancellation) → Typeform (Send Survey) → Asana (Create Task)

Content Publishing Workflow

Automate content promotion when videos go live:

Trigger: Video Published Actions:

Post to social media
Send newsletter announcement
Update content calendar

Vidori (Video Published) → Buffer (Create Post) → Notion (Update Database)

Failed Payment Recovery

Handle failed payments automatically:

Trigger: Payment Failed Actions:

Send payment update reminder
Create support ticket
Alert account manager

Vidori (Payment Failed) → SendGrid (Send Email) → Zendesk (Create Ticket)

Working with Event Data

Available Data Fields

Each trigger provides data you can use in your actions:

User Events:

user_email - User’s email address
user_name - Display name
signup_date - When they signed up
device - Device type used

Subscription Events:

tier_name - Subscription tier (e.g., “Business”)
previous_tier - Previous tier (for upgrades/downgrades)
price - Monthly/annual price
currency - Payment currency
billing_period - Monthly or annual

Content Events:

video_title - Video title
video_id - Unique identifier
duration - Video length
video_url - Public URL (when published)
thumbnail_url - Thumbnail image

Using Filters

Narrow down which events trigger your Zap:

After selecting your trigger, click + Add filter
Choose a field to filter on
Set conditions (e.g., “Tier equals Business”)
Only matching events will trigger the Zap

Example filters:

Only trigger for “Business” tier upgrades
Only trigger for videos longer than 10 minutes
Only trigger for users from specific countries

Formatting Data

Use Zapier’s formatter to transform data:

Formatter	Use Case
Text	Capitalize names, extract domains from emails
Numbers	Format currency, calculate percentages
Dates	Convert timezones, format for display
Utilities	Create lookup tables, line items

Multi-Step Zaps

Chain multiple actions together for complex workflows:

Example: Complete Onboarding Flow

Trigger: New User Signup
    ↓
Action 1: Add to Mailchimp audience
    ↓
Action 2: Create HubSpot contact
    ↓
Action 3: Send Slack notification
    ↓
Action 4: Add row to Google Sheet
    ↓
Action 5: Create Asana task for follow-up

Using Paths

Create different actions based on conditions:

Trigger: Subscription Changed
    ↓
Path A (Upgrade):
  → Send thank-you email
  → Notify sales in Slack

Path B (Downgrade):
  → Send feedback request
  → Create retention task

Path C (Cancellation):
  → Send exit survey
  → Add to win-back campaign

Managing Your Zaps

Viewing Zap History

Go to your Zapier dashboard
Click on a Zap to view details
Select Zap History
Review recent runs and their status

Error Handling

When a Zap fails:

Check Zap History - See the specific error message
Review Field Mapping - Ensure required fields are mapped
Test the Connection - Re-authenticate if needed
Contact Support - Reach out to Zapier or Vidori support

Zap Status

Status	Meaning
On	Zap is active and running
Off	Zap is paused
Error	Zap encountered an issue
Draft	Zap is not yet published

Troubleshooting

Events Not Triggering

Issue	Solution
Zap is off	Turn on the Zap in your dashboard
Wrong event selected	Verify the trigger matches the expected event
Filter too restrictive	Check filter conditions aren’t excluding events
Account disconnected	Re-authenticate your Vidori connection

Actions Not Completing

Issue	Solution
Missing required field	Map all required fields in the action
Invalid data format	Use formatters to transform data
Rate limiting	Add delays between actions
Permission error	Check connected account permissions

Testing Tips

Use Zapier’s Test button to simulate events
Check Zap History for detailed logs
Start with simple Zaps before adding complexity
Use Zapier’s Formatter to debug data transformations

Best Practices

Start Simple

Begin with one automation, test thoroughly, then expand. Complex workflows are harder to debug.

Use Descriptive Names

Name your Zaps clearly (e.g., “New Signup → Mailchimp + Slack”) for easy management.

Handle Failures

Enable error notifications and design workflows to handle failures gracefully.

Document Workflows

Keep a record of your automations and what they do for team knowledge sharing.

Zapier Plans

Choose the right Zapier plan for your needs:

Plan	Zaps	Tasks/Month	Multi-Step	Best For
Free	5	100	No	Testing
Starter	20	750	Yes	Small teams
Professional	Unlimited	2,000	Yes	Growing businesses
Team	Unlimited	50,000	Yes	Large teams

Need Help?

Zapier Support: help.zapier.com
Vidori Support: Contact us at [email protected]
Zapier Community: community.zapier.com